Terms of Service

You must be at least 18 years of age to create an account, book a session, or register as a Trainer on DoorGuard. By using the platform, you represent and warrant that you are 18 or older. If you are under 18, you may not use DoorGuard.

DoorGuard is a neutral technology marketplace that connects clients with independent fitness, self-defense, and Brazilian Jiu-Jitsu coaches (collectively, "Trainers"). DoorGuard is not a fitness company. We do not provide training. We do not supervise, attend, or control any session. We make no representation about the quality, qualifications, methods, or outcomes of any Trainer.

Trainers using DoorGuard are independent contractors, not employees, agents, partners, or joint venturers of DoorGuard. Trainers are solely responsible for: (a) their own federal, state, and local taxes; (b) their own professional and general liability insurance; (c) their own certifications, licenses, and continuing education; (d) their conduct before, during, and after sessions; and (e) compliance with all applicable laws.

DoorGuard does not verify, audit, or confirm any credential, certification, license, or qualification listed by any Trainer on the platform. All credentials are self-reported by Trainers. DoorGuard makes no representation that any Trainer holds the credentials they claim. Users are solely responsible for independently verifying any Trainer's credentials before booking a session.

DoorGuard does not conduct criminal background checks, sex offender registry checks, identity verification, or any other screening of Trainers beyond reviewing submitted application materials. By booking a session, you acknowledge this limitation and agree that DoorGuard bears no responsibility for the conduct, history, or character of any Trainer.

Nothing on DoorGuard, including Trainer profiles, session descriptions, communications, or any platform content, constitutes medical advice. DoorGuard is not a healthcare provider. Consult a licensed physician before beginning any exercise program, especially if you have a pre-existing medical condition. DoorGuard and its Trainers are not liable for any health outcomes resulting from training sessions.

Physical fitness, self-defense, and martial arts training — including Brazilian Jiu-Jitsu — involve inherent risks of bodily injury, including but not limited to muscle strains, joint injuries, fractures, concussions, and in extreme cases permanent disability or death. By booking or participating in any session through DoorGuard, you voluntarily assume all such risks. DoorGuard is not present at, does not supervise, and has no control over any session.

DoorGuard charges a platform service fee on all transactions. The net amount after the platform fee is paid to the Trainer via Stripe. All payments are processed by Stripe. Sessions cancelled more than 24 hours before the scheduled start time are eligible for a full refund. Sessions cancelled within 24 hours of the scheduled start time are non-refundable. No-shows by the client are non-refundable. If a Trainer cancels, the client receives a full refund. Disputes must be submitted to support@doorguard.app within 7 days of the session date.

Users may not:

• harass, threaten, or abuse any other user;
• solicit or accept payments from clients or trainers met through DoorGuard outside of the platform for 12 months following any introduction made through the platform;
• provide false information about credentials, certifications, or identity;
• use the platform for any unlawful purpose;
• attempt to circumvent DoorGuard's fee structure;
• post or transmit any content that is defamatory, obscene, or fraudulent.

Violation of these rules may result in immediate account termination.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DOORGUARD'S TOTAL AGGREGATE LIABILITY TO ANY USER (CLIENT OR TRAINER) FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THE PLATFORM, THE TERMS, OR ANY SESSION BOOKED THROUGH THE PLATFORM IS LIMITED TO THE TOTAL FEES THAT USER PAID TO OR EARNED THROUGH DOORGUARD DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IN NO EVENT SHALL DOORGUARD BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, LOST PROFITS, OR LOST DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

You agree to indemnify, defend, and hold harmless DoorGuard, its founders, officers, directors, employees, contractors, and agents from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the platform; (b) your conduct during, before, or after any session; (c) any breach of these Terms; or (d) your violation of any law or third-party right.

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. DOORGUARD MAKES NO GUARANTEE THAT ANY TRAINER WILL MEET YOUR EXPECTATIONS, THAT ANY SESSION WILL ACHIEVE A PARTICULAR OUTCOME, OR THAT THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE.

DoorGuard reserves the right, in its sole and absolute discretion, to suspend, restrict, or permanently terminate any Trainer or client account, at any time, for any reason or no reason, with or without prior notice. Sections of these Terms that by their nature should survive termination shall survive (including liability limitations, indemnification, and dispute resolution).

Any dispute, claim, or controversy arising out of or relating to these Terms or the platform shall be resolved exclusively by final and binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration shall take place in Miami-Dade County, Florida. YOU AND DOORGUARD EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF CLASS PROCEEDING.

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, USA, without regard to its conflict-of-laws principles. Subject to the arbitration clause above, any matter not subject to arbitration shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida.

We may update these Terms from time to time. Material changes will be communicated by posting the updated Terms on the platform with a new "Last updated" date. Your continued use of DoorGuard after changes are posted constitutes acceptance of the updated Terms.

Questions about these Terms? Email support@doorguard.app.